what our clients say

“we have decided to upgrade to pimss4communities because we are committed to working with PIMSS. The people are good and responsive to work with. This is not just about the right product or supplier but also about having a good working relationship. PIMSS has been successful for us and we are pleased to be installing the new product.”
David Block, Head of IT, Magna Housing Group

“pimss4communities has come along at just the right time for us. We really liked what we saw. It is logical, simple to use, it does everything we need it to and included EPCs. We were keen to get in at the start with pimss4communities. We wanted to work with Martin and his team and we know that our ideas will always be welcome.”
Adrian Pragnell, Medina Housing Association Ltd

“pimss4communities was launched at an opportune time for us. We were looking to see what we should do for the future. We didn't want to move away from PIMSS as we like working with the people there. They are a relatively small company and we always get good response times. PIMSS was very user friendly and when we saw pimss4communities we could see that it would also be easy to use.”
Jacky Eimermann, Head of Strategic Asset Management, Watford Community Housing Trust

“the PIMSS’ Help Desk is excellent. The team could not be more responsive. A recent request for a major enhancement to collect additional data was produced in days. pimss has certainly made our decision making much easier and more effective.”
Lynne Phillips, Performance and Quality Assurance Manager, Gloucester City Homes

“pimss has many useful features. We find grouping into estates and property summaries particularly helpful. The layout is very clear and doesn’t use jargon, which makes it easy to use. The support team is very helpful, they always respond quickly, we never have to chase them. The User Groups and continuing enhancements are a great move for a system we value.”
Trevor Woodward, South Lakes Housing

“pimss is a joy to use”
Wulvern Housing Ltd

case studies

Magna Housing Group

pimss4communities handheld technology has helped project surveyor Kelvin Walker complete 700 surveys in ten weeks – in this case study he explains how this improved efficiency has been achieved and what it means for him and his Association. click here

Medina Housing Association

Medina Housing Association is part of the Spectrum Housing Group and manages 3,000 homes on the Isle of Wight. The Association was the first organisation to buy pimss4communities and this case study covers the benefits of the new software and Medina’s plans for future developments. click here

Watford Community Housing Trust

The Trust was the first Community Gateway organisation in the south of England. It took an early decision to buy pimss4communities to manage its 5000 properties, which were transferred from Watford Council in 2007. Click here to read about the Trust and the way the pimss4communities is helping to streamline data management and decision making.

Places for People

One of the UK's largest property management companies chose PIMSS to manage its portfolio of rented stock, and is now implementing pimss4communities. To read about the successful implementation of PIMSS click here

Cheltenham Borough Homes

Cheltenham Borough Homes is one of many not-for-profit arms length management companies (ALMOs) established to manage and maintain local authority housing stock. To read about how it uses PIMSS to plan investment for Decent Homes click here

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