what our clients say
"We purchased pimss4communities because it had that wider capability, the ability to see all the detail against a property. pimss4communities provides confidence in statutory data and has helped shape the way we do things. Strategically the impact has been more profound than we expected; it has enabled us to move from being reactive and localised to evidence based planning."
Scott Wise, Head of Asset Management Strategy, Places For People
"For Castle Rock Edinvar pimss4communities is vital in driving the asset management plan. It is a very effective system. It has allowed us to manage the delivery of SHQS and annual contracts more efficiently. It has definitely helped us understand the profile of our stock and to move forward with confidence. It has helped us achieve value for money as well as higher levels of customer satisfaction. Added to this, the Help Desk is really good. It’s always there to help, never says ‘no.’"
Liz Peacock, Planned Works Co-ordinator, Castle Rock Edinvar
"I just think that pimss4communities is great, I am really pleased. The software does what it says, the project came in on time and on budget and we get great support. The people are good to work with and are responsive to customer suggestions and new ideas. We know that the software will continue to help us improve our efficiency."
Simon Lowe, Head of Property Investment, Dales Housing
“we have decided to upgrade to pimss4communities because we are committed to working with PIMSS. The people are good and responsive to work with. This is not just about the right product or supplier but also about having a good working relationship. PIMSS has been successful for us and we are pleased to be installing the new product.”
David Block, Head of IT, Magna Housing Group
“pimss4communities has come along at just the right time for us. We really liked what we saw. It is logical, simple to use, it does everything we need it to and included EPCs. We were keen to get in at the start with pimss4communities. We wanted to work with Martin and his team and we know that our ideas will always be welcome.”
Adrian Pragnell, Medina Housing Association Ltd
“pimss4communities was launched at an opportune time for us. We were looking to see what we should do for the future. We didnt want to move away from PIMSS as we like working with the people there. They are a relatively small company and we always get good response times. PIMSS was very user friendly and when we saw pimss4communities we could see that it would also be easy to use.”
Jacky Eimermann, Head of Strategic Asset Management, Watford Community Housing Trust
“pimss has many useful features. We find grouping into estates and property summaries particularly helpful. The layout is very clear and doesn’t use jargon, which makes it easy to use. The support team is very helpful, they always respond quickly, we never have to chase them. The User Groups and continuing enhancements are a great move for a system we value.”
Trevor Woodward, South Lakes Housing
case studies
Places for People
One of the UK's largest property management companies chose PIMSS to manage its portfolio of rented stock, and is now implementing pimss4communities. To read about the successful implementation of PIMSS click here
Castle Rock Edinvar
Castle Rock Edinvar manages over 6,000 homes in Scotland. Needing to meet Scottish Housing Quality Standards (SHQS) by 2015, Castle Rock Edinvar confirms that pimss4communities is vital in driving the asset management plan. Click here to find out how pimss4communities is supporting the achievement of SHQS.
Dales Housing
Dales Housing is part of the Acclaim Group and manages services for tenants, leaseholders and shared owners in 3,200 properties. This case study outlines how pimss4communities has helped Dales Housing to put its works programme on track to meet Decency Homes standards by October 2010. click here
Magna Housing Group
pimss4communities handheld technology has helped project surveyor Kelvin Walker complete 700 surveys in ten weeks – in this case study he explains how this improved efficiency has been achieved and what it means for him and his Association. click here
Watford Community Housing Trust
The Trust was the first Community Gateway organisation in the south of England. It took an early decision to buy pimss4communities to manage its 5000 properties, which were transferred from Watford Council in 2007. Click here to read about the Trust and the way the pimss4communities is helping to streamline data management and decision making.
Medina Housing Association
Medina Housing Association is part of the Spectrum Housing Group and manages 3,000 homes on the Isle of Wight. The Association was the first organisation to buy pimss4communities and this case study covers the benefits of the new software and Medina’s plans for future developments. click here
